Accessibility Statement

Last Updated: May 5, 2025

Our Commitment to Accessibility

Lip Smackers Delivery Network is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Lip Smackers Delivery Network's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML structure with appropriate headings and landmarks
  • Text alternatives for non-text content
  • Keyboard navigation support
  • Sufficient color contrast
  • Resizable text without loss of content or functionality
  • Clear focus indicators
  • ARIA attributes where appropriate
  • Form labels and error messages

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Lip Smackers Delivery Network's website, there may be some limitations. Below is a description of known limitations, and potential solutions:

  • PDF Documents: Some of our older PDF documents may not be fully accessible. We are working to remediate these documents or provide alternative formats upon request.
  • Third-Party Content: Some content provided by third parties may not be fully accessible. We are working with our partners to improve the accessibility of this content.
  • Maps and Location Services: Some of our interactive maps may not be fully accessible. We provide text-based alternatives for location information.

Feedback and Assistance

We welcome your feedback on the accessibility of Lip Smackers Delivery Network's website. Please let us know if you encounter accessibility barriers:

Phone: 833-737-2224
E-mail: info@octopusgenie.com

We try to respond to feedback within 2 business days.

Assessment Approach

Lip Smackers Delivery Network assessed the accessibility of our website by the following approaches:

  • Self-evaluation
  • External evaluation using automated tools
  • User testing with assistive technologies

Additional Accessibility Considerations

For drivers with disabilities, we offer:

  • Alternative communication methods for those with hearing impairments
  • Flexible delivery options for drivers with mobility limitations
  • Extended delivery time allowances when needed
  • Personalized onboarding support

We are committed to providing an inclusive environment for all our drivers and customers.

Formal Approval

This accessibility statement was created on May 5, 2025, using the W3C Accessibility Statement Generator Tool.

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